FAQs | GizmoKids Smartwatches & Tablets

WhatsApp is usually pre-installed on GizmoKids smartwatches, though some models may require it to be downloaded from the app store. Please note that WhatsApp operates independently from parental control features, so functions such as unknown call rejection, message monitoring, and trusted contact management do not apply within the app.

Yes, some apps, including WhatsApp, may need to be updated to their latest version before they can be used on the Gizmokids smartwatches. You can update the apps through the companion app or directly on the smartwatch.

No, the first person to scan the watch becomes the principal and authorized controller of the device. Any subsequent scans will require permission from this controller. It is recommended to register the device as soon as you receive it. If all authorized control is removed, the next person to scan the watch will be designated as the new principal controller.

Yes, parents can control and monitor the smartwatch through our companion app, which allows you to set usage limits, track your child’s location, and manage contacts.

The GPS tracking feature provides real-time location updates, allowing parents to check their child’s whereabouts via the companion app. You can also set safe zones and receive notifications if your child leaves those areas.

Our Gizmokids smart wacth is compatible with major mobile networks in Singapore. It requires a SIM card for voice calls, SMS, and data for GPS tracking, Whatapps and other app usage.

Our Gizmokids smart watches has a battery life of up to 2 days with regular use, depending on the features being used, such as GPS tracking and calling. We recommend charging it daily for consistent use.

Our Gizmokids smartwatches is designed for kids aged 6 to 12 years old, providing a balance of safety features, parental controls, and fun activities that suit this age range.

Yes, the smart watch allows two-way text messaging with approved contacts through the companion app. Parents can manage and control who can communicate with their child.

Yes, the Gizmokids smartwatch is equipped with a front-facing camera capable of taking photos. It supports HD video calling and allows parents to remotely capture photos via the smart app control.

Yes, the Gizmo S-Pro has a Do Not Disturb (DND) mode, which allows parents to restrict smartwatch usage during certain times, such as school hours or homework time, ensuring kids remain focused.